Offerta di lavoro Turismo e Ristorazione Contratto di lavoro a tempo indeterminato Milano

Assistant Manager Front Office

Claridge s Hotel London
Brook Street
Mayfair
London W1K 4HR
England
United Kingdom

The Claridge s Hotel London is currently recruiting new staffs as our aggressive expansion plans provide opportunities at all levelspositions, supported by extensive training programmescontinuous development to prepare our employees for new opportunities. Listed below is the current available position.

Assistant Front Office Manager

Job Description:

Assist the front office manager.
In charge of all front desk operations.
Dispatch courier mailskeep record of them.
Coordinate IDother visitor’s cards.
Answering questions about the companies’ policies, serviceshandling of any client complains.
Come up with financial rate,budgetdecide which departments receive certain allocations.
Train front office employees on better customer service.
Oversee front desk operationsensure client receives 100% satisfaction.
Resolve client complains in a timely mannerrespond on time to any complaints.
Participate in interacting with guestsensuring that shift duties are handled by front desk employees.
Handle guest security andfunctional emergency procedures.
Handle all of the company’s petty cash.
In charge of faxing documents to various locations on a timely manner.

We will provide you with the trainingdevelopment that will support your future aspirations. When we invest in a property, we not only invest in bricksmortar, we invest in the team which has the responsibility of bringing this hotel to lifemaking it a success.

Yours Faithfully,
Sally Lloyd
Human Resources Department
Claridge s Hotel
Offerta pubblicata il 04/12/2013